Shipping policy
1.Where do you ship?
We currently ship to Europe, USA, Canada and other countries.
2.How long does it take to deliver?
It usually takes 3 to 5 business days to process an order
3. Shipping time:
7 to 10 business days for USA and Canada.
7 to 14 business days for European countries.
4. How much is the shipping cost?
Standard shipping is currently free.
5. Can I track my order?
Yes, every package we ship has a tracking number.
You can track your order through the "Order Tracking" page on our website. If you have any questions or need assistance, please feel free to contact our customer service team.
6. Do I need to sign for my delivery?
Packages are usually delivered to a mailbox. However, if the package is too large, it will be delivered by hand. If you are not available, you will have to pick up your package at the nearest post office.
7. Do I have to pay customs duties?
Depending on where you live, your country/carrier may levy a tax, which is not owned by us and over which we have no control.
8. Can I cancel my order?
Yes, if the item has not yet shipped, we can cancel the order and refund you. If the item has already shipped, you can still return it and receive a refund. For more information, please see our Return Policy.
9. Can I leave a review on the website?
Yes, you can leave your reviews and ratings at the bottom of the product page. This not only helps other customers understand the quality and performance of the item, but also helps us improve and optimize our products. Please make sure that the content of your review is true and objective and does not contain any offensive or inaccurate information.
Our customer service team will review all reviews and remove any inappropriate content.
10. Other Questions
If you have any other questions, please feel free to contact us at [email protected]. We will be more than happy to assist you.